Last updated: October 27, 2026

These Terms of Use (“Terms”) apply when you use naturesseed.com (the “Site”) or buy from it. The Site is owned and operated by Environmental Seeds West, LLC (“Nature’s Seed,” “we,” “us” or “our”), a NativeSeed Group company, with its principal place of business at 1697 West 2100 North, Lehi, Utah 84043.

By using the Site or placing an order, you agree to these Terms, our Privacy Policy and our Shipping and Returns Policy. If you do not agree, please do not use the Site. You must be at least 18 years old, or the age of majority where you live, to place an order.

1. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date above shows when they last changed. Changes apply from that date forward and do not affect orders we have already accepted, unless the law requires. If you keep using the Site after a change, you accept the updated Terms.

2. Privacy

Our Privacy Policy explains how we collect, use and share personal information and the privacy choices and rights you have.

3. Orders, prices and payment

  • Placing an order is an offer to buy. Our order confirmation email means we received your order. We accept your order when we ship it.
  • We may limit quantities, or decline or cancel an order, for example if a product is unavailable, we suspect fraud, or a price or description on the Site is wrong. If we cancel an order you have paid for, we refund you in full.
  • We work to show accurate prices and product details. If an item’s price is listed wrong, we will contact you before we ship it and let you choose to buy it at the correct price or cancel.
  • Prices are in U.S. dollars. We add sales tax where the law requires it. Shipping charges, if any, are shown at checkout before you pay.
  • Payments are processed by our payment processor. By placing an order, you confirm that you are allowed to use the payment method you provide.
  • Coupons and promotions follow their stated terms, have no cash value and may change or end at any time. We will honor a valid coupon on an order you have already placed.
  • If an item is on backorder, the product page will say so. We will ship it when it becomes available, and you can cancel it for a full refund at any time before it ships.

4. Shipping, returns and risk of loss

Our Shipping and Returns Policy explains shipping times, costs, returns and refunds, and is part of these Terms. Title and risk of loss pass to you when we hand your order to the carrier. We will still help you with lost or damaged packages as that policy describes.

We ship only within the United States. Some states limit or ban certain plant species. If a state’s seed or noxious weed rules do not allow us to ship an item to your address, we will tell you and refund that item.

5. Product information and planting results

We describe our products as accurately as we can. Photos are examples, and plants can look different from place to place. Seed is a living product, and how well it grows depends on things we do not control, such as soil, water, weather, timing and care. Planting advice from our team and on the Site is general guidance, not a promise of results. Please read the seed label and planting instructions before you plant, and follow local rules about what you plant.

6. Your account

Keep your password private. You are responsible for activity in your account, so please tell us right away if you think someone else has used it. We may suspend or close accounts that break these Terms.

7. Reviews and other content you send us

  • When you post a review, comment, photo or other content (a “Submission”), it must be honest and based on your own experience. It must not be unlawful, harassing, misleading or spam, and it must not include anyone’s personal information. If you received anything of value for your review, such as a free product, please say so in the review.
  • You keep ownership of your Submission. You give us a non-exclusive, royalty-free, worldwide license to use, copy, display and share it in connection with our business, including in our marketing.
  • We do not remove or refuse to publish reviews because they are negative. We may remove Submissions that break these rules.
  • Nothing in these Terms limits your right to post honest reviews or comments about us or our products, here or anywhere else, and we will not penalize you for doing so.

8. Text message program

  • Program: if you opt in, Nature’s Seed (Environmental Seeds West, LLC) may send you recurring automated text messages to the mobile number you provide, including order and account updates, promotions, cart reminders and other offers. Message frequency varies. Message and data rates may apply.
  • Consent: your consent to receive marketing texts is not required to buy anything.
  • Stop: text STOP to +1 (833) 225-7640 at any time to stop. You will receive one message confirming that you have opted out.
  • Help: text HELP to +1 (833) 225-7640 or email customercare@naturesseed.com.
  • Carriers: wireless carriers are not liable for delayed or undelivered messages.
  • Number changes: if we change the number we use to send texts, we will tell you. Messages sent to an old number, including STOP or HELP, may not reach us. If you change or give up your mobile number, please text STOP first or tell us.
  • Privacy: see our Privacy Policy. We do not share mobile numbers or text opt-in information with third parties or affiliates for their own marketing.

9. Emails and electronic notices

You agree that we may send you notices about your orders and account electronically, for example by email. You can unsubscribe from marketing emails at any time, and we will still send you messages about your orders and account.

10. Our content and trademarks

The content on the Site, including text, photos, graphics, logos, videos and software, belongs to us or to the people who license it to us and is protected by law. You may view and print pages for your own personal, non-commercial use. Nature’s Seed, our logos and related names are trademarks of Environmental Seeds West, LLC or its affiliates. Please do not use them without our written permission.

11. Acceptable use

When you use the Site, you agree not to:

  • use it for anything unlawful or harmful;
  • copy, scrape or collect content, listings or prices with bots or other automated tools, or reuse them for commercial purposes, without our written permission;
  • interfere with the Site or its security, or try to get into accounts or systems that are not yours;
  • send spam or other unwanted messages through the Site; or
  • frame the Site or use our names or trademarks in hidden text or meta tags.

If you believe content on the Site infringes your copyright, please send our copyright agent a notice that includes:

  • your physical or electronic signature, or that of the person authorized to act for the copyright owner;
  • a description of the copyrighted work you believe was infringed;
  • a description of where the material is on the Site;
  • your name, address, phone number and email address;
  • a statement that you believe in good faith that the use is not authorized by the copyright owner, its agent or the law; and
  • a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act for the owner.

Copyright Agent, Environmental Seeds West, LLC (Nature’s Seed)
1697 West 2100 North, Lehi, Utah 84043
Email: customercare@naturesseed.com
Phone: (801) 531-1456

We remove infringing material when appropriate and end access for repeat infringers.

The Site may link to other websites and show content from other companies, such as videos. We do not control them and are not responsible for their content or practices. If you buy our products on a marketplace such as Amazon or Walmart, that marketplace’s terms also apply.

14. Disclaimer about the Site

THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES ABOUT THE SITE AND ITS CONTENT, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND WE DO NOT PROMISE THAT THE SITE WILL BE ERROR-FREE OR ALWAYS AVAILABLE. This section does not limit any rights you have under the law as a buyer of our products.

15. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR CROP LOSSES, ARISING FROM YOUR USE OF THE SITE OR OUR PRODUCTS. OUR TOTAL LIABILITY FOR ANY CLAIM ABOUT A PRODUCT IS LIMITED TO THE AMOUNT YOU PAID FOR THAT PRODUCT, AND FOR ANY OTHER CLAIM ABOUT THE SITE, TO $100.

Some states do not allow certain damages to be excluded or limited, so some of these limits may not apply to you. Nothing in these Terms limits any liability that cannot be limited under the law.

16. Events outside our control

We are not responsible for delays or failures caused by events outside our reasonable control, such as severe weather, crop shortfalls, carrier delays, natural disasters or outages.

17. Governing law and disputes

These Terms are governed by the laws of the State of Utah, without regard to its conflict of law rules. Claims under consumer protection or similar laws of the state where you live are governed by that state’s laws. Any dispute will be decided by the state or federal courts in Salt Lake County, Utah, unless the law of your state gives you the right to bring a claim where you live. Before filing a claim, please contact us so we can try to resolve it.

To the extent the law allows, any claim arising from the Site or these Terms must be brought within one year after it arises.

18. Ending access

We may suspend or end your access to the Site if you break these Terms. Sections that by their nature should continue, such as those on content, disclaimers, liability and disputes, still apply after your access ends.

19. General

These Terms, together with the policies they mention, are the whole agreement between you and us about the Site. If any part is found unenforceable, the rest stays in effect. If we do not enforce a part of these Terms, we have not waived it. We may transfer these Terms to an affiliate or to a buyer of our business. You may not transfer them without our permission. Headings are for convenience only.

20. Contact us

Environmental Seeds West, LLC (Nature’s Seed)
1697 West 2100 North, Lehi, Utah 84043
Email: customercare@naturesseed.com
Phone: (801) 531-1456, Monday to Friday, 8am to 5pm Mountain Time